If you feel like your upload has stalled, it might be wise to simple stop the upload and try again. The easiest way to do this is to simply click on your browser's "reload" button. That will clear the upload form and allow you to try again. You should verify that your file is OK, it shouldn't be longer than around 50 MB. Also, make sure the file type is .mov, .wmv, or .flv which are our supported file types. Finally, be sure you haven't put any spaces or special characters in the file name.

Occasionally a problem occurs where your upload has actually failed for some reason, but your browser was not notified. We are working to fix this problem. In the meantime, if a video has taken more than 5-10 minutes to load, chances are that you have stumbled upon the problem. Most people upload at around 500 Kbps, which means about 3.8 MB per minute. So if you have a 10 megabyte file, it should take about 3-4 minutes to upload. If you have been waiting longer, chances are there is problem.

There is a bug in the software (it should be repaired when we install our next set of fixes) that causes this message to repeat even after you have corrected the file name. You can work around this (until we fix this), by "reloading" the upload page which clears the fields and allows you to start fresh.

How to create a .mov video using iMovie 9 (the latest version).

1. In iMove, choose the "Share" menu
2. Choose "Export using QuickTime ..."
3. Name your file (please don't use spaces or special characters)
4. At the bottom, there are two "pop-up" menus.
Export: Choose "Movie to Quicktime Movie"
Use: Choose "Broadband- Medium"

5. Click "Save"

Now here's more information than you need, so ignore the rest if you like. If you use the above approach, this is the set of settings you'll have:

Video
Compressor: H.264
Quality: High
Frame rate 15
Key frame rate: 75
Bitrate: 220 Kbit/sec
Frame reordering: yes
Encoding mode: multi-pass
Dimensions 320 x 240

Audio
Format: AAC
Sample Rate 32,000 kHz
(recommended)
Channels: Stereo (L,R)
Bit rate 80 kbps

This gives you a sense of a nice set of settings for QSU videos.

Hi all! Welcome to the Demo Video area. Here's some quick guidance that should make it easier for you to upload videos.

1. This feature is for you to share your creativity and talent with the QSU. Entertain us!
2. Maximum size to submit is 50MB and the name of your file can NOT contain any spaces.
3. IF your video is less than 10 seconds long the icon below the player will not display properly
4. The "Frame grab" that is on the player initially is taken from the 10th second into the video. So if you want to control what goes there, place a nice image at the 10 second spot
5. If you use a Mac, create an .mov file (you can use iMovie).
6. If you use a Windows computer, create an .wmv (you can use Windows Movie Maker).
7. You can also send an .flv file (Adobe Flash video).
8. Make sure you have good light when you make your video.
9. If you have a movie or video in a different format, you will need to convert it to either .mov or .wmv before you upload it. Watch this space for more information about this.
10. We are working on expanding the kinds of videos we will accept.
11. Once you upload your video, you and the other QSU students can watch it on your "My Student Page".
12. Be mindful of the QSU Terms of Service. Do not upload copyrighted material.
13. Keep QSU a friendly place! Please do not upload anything offensive to the QSU community. Use your common sense please!
14. QSU reserves the right to remove any videos it deems inappropriate.

More questions? info@qbertskratchuniversity.com